Privacy Policy

Last Updated: 07/09/2023

Welcome to RAACI

Thank you for choosing RAACI for your Reinforced Autoclaved Aerated Concrete (RAAC) inspection needs. This Privacy Policy outlines how we collect, use, and protect your personal information. By using our website and services, you agree to the terms laid out in this policy.

Information We Collect

1. **Personal Information:** Such as your name, email address, and phone number when you fill out forms or register for services.

2. **Non-Personal Information:** Automatically collected data like IP address, browser type, and website usage statistics through cookies.

How We Use Your Information

1. **Service Delivery:** To provide, operate, and maintain our services.

2. **Customer Support:** To communicate with you and respond to your queries or requests.

3. **Marketing:** To send you updates, promotions, and news related to our services.

4. **Compliance:** To comply with legal obligations and protect against legal claims or disputes.

Data Security

We employ industry-standard security measures to protect your data. However, no online activity can be guaranteed to be 100% secure.

Third-Party Services

We use third-party services for analytics or payment processing. These services are bound by their own privacy policies, and we recommend that you review them.

Service Delivery Partners

RAACI is part of a network of skilled surveyors based around the UK, and we share your details with them in order to get you the best possible service for your RAAC inspection needs.

Our website uses cookies to enhance user experience and gather analytical data. You can disable cookies through your browser settings.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes outlined in this policy.

Your Rights

You have the right to access, correct, or delete your personal information. Please contact us to exercise these rights.

Policy Changes

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated 'Last Updated' date.

For any questions or concerns regarding this policy, please get in touch via the contact form.