Terms & Conditions

Terms and Conditions

Last Updated: 07/09/2023

Welcome to RAACI

By accessing and using the RAACI website ("Site") and our Reinforced Autoclaved Aerated Concrete (RAAC) inspection services ("Services"), you agree to abide by the following Terms and Conditions ("Terms").

Scope of Services

RAACI offers comprehensive RAAC inspections, which may include visual inspections, structural analysis, load testing, and other related services. We utilize qualified surveyor partners to assist in delivering these Services. We do receive financial compensation from these partners for introductory services.

User Responsibilities

1. **Accurate Information:** You agree to provide accurate and complete information when registering for Services or filling out forms on our Site.

2. **Compliance:** You are responsible for ensuring that your activities and use of our Services comply with applicable laws and regulations.

Payment and Refund Policy

1. **Payment:** All fees are due as specified in the service agreement or invoice.

2. **Refunds:** Refunds are provided solely at the discretion of RAACI.

Data and Privacy

Your privacy is important to us. All personal data is handled in accordance with our [Privacy Policy](#).

Third-Party Surveyor Partners

We engage third-party surveyor partners to perform certain services. While these partners are carefully selected, RAACI is not responsible for any acts, omissions, or negligence performed by these third parties.

Limitation of Liability

RAACI and its surveyor partners shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use the Services or the Site.

Indemnification

You agree to indemnify and hold harmless RAACI and its surveyor partners from any claims, damages, losses, or legal fees arising from your use of the Services or violation of these Terms.

Changes to Terms

RAACI reserves the right to modify these Terms at any time. Changes will be posted on this page with an updated 'Last Updated' date.

Governing Law

These Terms are governed by the laws of the United Kingdom

For any questions or concerns regarding these Terms, get in touch via the contact form.